Frequently Asked Questions

Yes, a credit card surcharge will be applied to all credit card purchases at a rate of 1.14% for Visa & Mastercard, and 1.6% for American Express, JCB & Union Pay. 

Yes, Strahan Village offers a discount on accomodations to auto club members, please refer to your auto club member benefits to find out how to access your discount. This discount is also offered at Cradle Mountain Hotel and Freycinet Lodge.

You will be required to display your membership card on check in. The name on the reservation must match the name on the membership. You can book up to 5 rooms per reservation with your membership.

We will work with each guest on a case-by-case basis. Please contact us to discuss your booking.

Some rooms are located at the same level as the Strahan Esplanade and waterfront (Village) and others at the top of the hill overlooking Macquarie Harbour (Harbour View).

We accept all major credit cards, including Diners and Union Pay. There is no surcharge for using a credit card.

After selecting your dates of stay, you will see a button towards the top of the page that says ‘add more rooms to booking’. Simply click on this and then select ‘add room’. The system will then prompt you to select the dates of stay and room type. You can navigate between rooms by selecting ‘manage rooms’ near the top left of the page.

We do not require payment at the time of booking for any accommodation reservations. Payment is required upon check-in at the hotel. We do however ask for your credit card details at the time of booking to secure your reservation. Please ensure you are familiar with our cancellation policy.

You can view our cancellation policy here.